Everyone at the dealer brags about the President's Award and how many times you've received it...now I know why. Again, Thank You Mr. Mungenast and I will continue to send my friend's and family. By the way, my husband had taken the wheel lock key out of the glove box when he cleaned the Pilot the last time.
--Jackie from Fenton
Rick Brennan is a true pro. A total pleasure to deal with. Everything as promised. Great communicator. Would absolutely deal with again if had to.
--Vasko Popovski
The selection of used vehicles was good and the prices were reasonable. What stood out, however, was the service provided by the sales team. They were very professional, and treated me with respect and courtesy, and went out of their way to make sure I was satisfied before, during, and after the sale. Rick Brennan was excellent to work with. I would feel very comfortable recommending him to my friends.
--Rob Ladage
Thank you for the wonderful service you provided for me. The new service dept looks great and as always your service advisors and dept. are tops. Thanks again for the royal treatment. I really like having the car pulled in the garage when leaving..that was 100 percent a okay..especially on winter weather like we have had.
God bless,
--Ed from St Louis
I have bought my fair share of vehicles in the past. I can honestly say this was the easiest and happiest I have ever been after buying the truck. Rick Brennan went ABOVE AND BEYOND what I expected throughout the whole deal. His email responses were the fastest Ive ever experienced. He sent me multiple pictures of the new truck since it was a different color that the one I test drove and that was something I didnt expect from any dealership. He ensured I was happy and wasnt uncomfortable with the numbers throughout the deal. I will only shop with this dealer in the future and will be telling everyone I know looking for a car to go straight to Rick Brennan. Truly a great salesman. I appreciate everything Rick. Thanks for making this purchase a happy one.
--Adam Wojda Smithton
I asked Mr. Richard Brennan to inform me if a '06 Civic was on his lot. We asked Rick to help us with our search because he had sold us a 1998 Civic LX last Summer for our daughter. I knew he is good at his job from that experience. My expectations was 4-6 weeks for Rick to find us a '06 Civic we liked. Rick called us in less than a week. Our '06 Black Honda Civic EX Sedan was exactly what we were looking for and surpassed our needs for a fair price. Rick even returned my messages to him about the car on a Sunday when the dealership is closed! I highly reccomended St Louis Honda and Mr. Richard Brennan to anyone looking for a pre-owned Honda.
Sincerely
Ken Monroe Belleville, IL
I was in your facility recently for an oil change and want to acknowledge the excellent service I received from Chris Taylor. I had asked him about setting up appointments via the internet and he got me the information and reset my password. I appreciated his taking time out from his day to call me back with the information. It is easy to recognize someone with excellent customer service skills in an era when so many people have forgotten the importance of following through. He is one part of your excellent service organization and the reason you have my business. Please extend my thanks for a job well done.
I found the car I was looking for online. The salesman, Rick Brennan, went above and beyond the call of duty, even taking extra pictures of things on the car that I wanted to see, in the rain. He bent over backwards to make the deal on the car I wanted. This place is a great place to do business with. I came all the way from Cincinnati, Ohio to buy a car from them and I would highly recommend this dealership to anyone wanting to be treated with the utmost dignity and respect and wanting a fair deal.
-- Robert Morris
-- Darlene Wiley from St. Louis, MOJust wanted to say "Thank You"...I have owned four Honda's all of which were purchased at your dealership. Recently, I was at the dry cleaners and discovered my '07 Pilot had a flat from a nail I had run over. First I called my husband, who I could not get a hold of. I went to change the tire when I discovered that the wheel lock key, that came with the wheel locks we had purchased with the Pilot, was missing. I called my salesperson, Kenny Rauth, who asked where I was located. He proceeded to the cleaners with a master set of wheel lock keys and changed my flat for me and called ahead to the dealer for service to replace the tire. This is service after the sale!!
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