Customer Support - "A Family Tradition of Excellence"

 


Remembering Dave Mungenast, Sr.


Since 1965, the name Dave Mungenast has been synonymous with excellent customer service. In fact, our company theme is “A Family Tradition of Excellence”.

We are proud to have had Dave Mungenast, Sr. as our founder, mentor and friend. Regretfully, Dave Sr. passed away in September. The “Tradition” that Dave started continues and is reflected in the quality and dedication of our staff and the joy you see on our customers’ faces. The following are Dave Sr.’s words, and is our mission:

“Since 1965, I have been providing you, my customers, a vehicle ownership experience based on mutual trust, respect and understanding. My associates often hear me explaining “The Platinum Rule”—treating customers as they want to be treated, ensuring that they will become repeat and referral customers. This is my core value for our business—I want to ensure that you, my customer, have an experience at our stores that will cause you to send others to do business with us. “

 


 Dave Mungenast, Sr.

Dave Mungenast, Sr.
"The Platinum Rule - Treating Customers as They Want to be Treated!"


How do we ensure quality?


Over ten years ago our management company was formed to ensure that our valued customers were receiving the highest level of customer service. Through phone calls, e-mails and personal letters, we strive to ensure that all of your visits, whether sales, service or accessories-related, are followed up with representatives that report directly to the management team. This level of accountability provides each of our locations with the feedback to constantly improve. WE THANK YOU FOR YOUR SUGGESTIONS, AND URGE YOU TO VOICE YOUR CONCERNS.



 


 


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St. Louis Honda is a St. Louis, MO. dealer.



 


St. Louis Honda
Dave Mungenast Automotive Family
5939 South Lindbergh Blvd.
St. Louis, MO 63123
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Email: Contact Us
Fax: 314-894-9974
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